Privacy policy

Why this charter ?

Auvilux is keen to respect your privacy and your personal data, which is why we inform you with this Privacy Charter that we collect and process your personal data in accordance with the relevant legal provisions, i.e. the Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data and the European Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

In this charter, we tell you what measures have been taken to protect your privacy and what rights you have as a user of these services.

Future changes to this charter cannot be ruled out, which is why we invite you to reread this privacy statement in order to be kept informed of any such changes.

By using our site, you expressly agree to the collection and processing of your personal data by Auvilux in the manner described in this charter.

Who processes your data?

Auvilux is responsible for the https://auvilux.lu/en/accueil-english.

Contact information :

Auvilux

Beigener Strooss 17

9780 Wincrange

Luxembourg

VAT : LU31968283

[email protected]

+352 661 432 432

Hosting :

Expeteo sarl
Op Der Haart, 28
9999 Wemperhardt
Luxembourg

What data is collected ?

Auvilux only processes data that is strictly necessary to achieve its purposes. See below for the categories of data concerned by the processing :

  • Identification data
  • Personal characteristics
  • Interests

Auvilux undertakes to process your personal data only for the following purposes:

  • Customer management
  • Improving our services and products
  • Sending you promotional offers (direct marketing) if you have expressly consented to this. You are free to withdraw your consent at any time.

Auvilux also collects certain data for statistical purposes. This data (IP address, geographical area of consultation, pages consulted, etc.) enables us to improve your user experience. By visiting our site, you expressly agree to the collection of this data for statistical purposes.

Your personal data is used exclusively for internal purposes. It will not be sold or passed on to third parties without your prior consent. Auvilux has taken all technical and organisational measures to prevent data breaches.

In accordance with the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data, you have the right to access, check, rectify and, if necessary, delete any personal data that is inaccurate, incomplete or irrelevant.

Requests to access, check, correct or delete personal data may be sent by email to [email protected] or by post to the following address (with proof of identity):

Beigener Strooss 17

9780 Wincrange

Luxembourg

For further information on privacy protection, please visit https://www.autoriteprotectiondonnees.be/citoyen

Cookies

Auvilux uses cookies to provide our visitors with an optimal user experience. A cookie is a tiny text file that is stored on the hard disk of your computer or mobile device by the server of the site visited or by a third party server (advertising agency, web analytics service, etc.). Cookies are managed by the web browser.

Cookies generally enable better interaction between the visitor and the website. They store your preferences (the language you choose to visit the site, for example) to make your subsequent visits easier.

Cookies are stored on your computer for 1 year.

The use of cookies requires your prior and explicit consent, either by clicking on the appropriate button in the cookie banner, or by continuing to visit our website. You can always reverse your choice by refusing cookies by modifying your browser settings.

The cookies used

This website uses the following cookies:

  • Strictly necessary cookies: these are the cookies that enable visitors to use certain features of the website. If the use of these cookies is refused, certain parts of the website will not function correctly. These cookies are used to : fill in forms, navigate between website pages, verify your identity, etc.
  • Functional cookies: these are used to enable us to remember your choices and preferences (language, location, etc.) in order to improve your user experience. They are also used to compile statistics and analyse the use of the site and the popularity of its pages.
  • Commercial cookies: When you visit this website, your socio-demographic and profile data may be collected and stored anonymously in a commercial cookie. Commercial cookies do not contain any personal data. They are installed by advertisers when their ad is displayed. These cookies improve your user experience by preventing you from being confronted with the same advertisements and enable us to measure the effectiveness of our marketing actions.
  • Third party cookies: These cookies are placed on our website by third party sites, for example: Google, Facebook, LinkedIn, Twitter, Act-On. These third-party cookies enable us to improve the operation of the site through the use of Google Analytics.

Consultation of the site

Users are advised to activate cookies on their computer or mobile device when consulting this website. If cookies are not activated, we cannot guarantee that the website will be used efficiently. However, users can block or delete cookies by managing their browser settings. The way in which cookies are activated depends on your device and your web browser.

Cookie management

To deactivate or limit cookies, go to your browser’s help menu:

For Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies 

For Safari: https://support.apple.com/fr-ch/guide/safari/sfri11471/mac

For Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en

For Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences

Let's plan a demo !

Our priority is customer satisfaction, and to achieve that, we work together to find a suitable solution for every situation. From initial contact to after-sales service, we are here for you.

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